Privacy Policy

Our Commitment to Privacy

At Emberstone, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information about you when you use our website and services. We are dedicated to maintaining the trust you place in us by handling your data responsibly and transparently.

Information We Collect

Personal Information You Provide

When you interact with our website, you may voluntarily provide us with personal information, including:

• • Contact Information: Name, email address, phone number when you submit inquiries through our contact form
• • Project Details: Information about your game development project when requesting our services
• • Communication Records: Correspondence and messages exchanged with our team

Automatically Collected Information

We automatically collect certain information when you visit our website:

• • Technical Data: IP address, browser type, device information, operating system
• • Usage Data: Pages visited, time spent on pages, links clicked, referring website
• • Cookie Data: Information stored through cookies and similar technologies (see our Cookie Policy)

How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To respond to your inquiries, provide our game development services, and communicate about projects
• Website Improvement: To analyze how visitors use our site and improve functionality and user experience
• Marketing Communications: To send you information about our services, industry insights, and updates (with your consent)
• Legal Compliance: To comply with legal obligations and protect our rights and the rights of others
• Security: To detect, prevent, and address technical issues, fraud, and security threats

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• • Consent: When you provide explicit consent for specific processing activities
• • Contract Performance: When processing is necessary to fulfill services you've requested
• • Legitimate Interests: For our business operations and service improvement, balanced against your rights
• • Legal Obligation: When required by applicable laws and regulations

Data Sharing and Third Parties

We do not sell your personal data. We may share your information with:

• • Service Providers: Third-party vendors who help us operate our website and deliver services (e.g., hosting, analytics)
• • Professional Advisors: Lawyers, accountants, and other professional consultants when necessary
• • Legal Requirements: Government authorities when required by law or to protect our rights

All third parties are contractually required to maintain the confidentiality and security of your personal data.

Data Security Measures

We implement appropriate technical and organizational measures to protect your personal data:

• • Encryption: Data transmission is secured using SSL/TLS encryption protocols
• • Access Controls: Limited access to personal data on a need-to-know basis
• • Regular Monitoring: Continuous monitoring for security vulnerabilities and threats
• • Secure Storage: Personal data stored on secure servers with backup systems

While we strive to protect your data, no method of transmission over the internet is completely secure. We encourage you to take steps to protect your own information.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymize it. Contact form submissions are typically retained for two years, while project-related communications may be kept longer to maintain service records.

Your Privacy Rights

You have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing of your data for certain purposes
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the information provided at the beginning of this policy. We will respond to your request within the timeframe required by applicable law.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area. When we transfer data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission, to protect your data in accordance with applicable privacy laws.

Children's Privacy

Our website and services are not directed to children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on this page with a new "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your data.